Five Star Window Cleaning was founded in 2018 by me, Jacques Rowbottom, a long time resident of Newton-Le-Willows. I was inspired to create FSWC after I moved in to my first house in Vulcan Park estate. I noticed that my own windows were quickly becoming dirty so I decided give them a clean myself and was amazed at the difference a good window clean can make. It got me thinking about what it would be like to do it as a job, and that I hadn’t yet been approached by a window cleaner offering me their services. Believe it or not, I quite enjoyed cleaning my own windows and found the experience rewarding. I began researching the profession and found that I could identify with the qualities needed to become a successful window cleaner.

What does a five star service mean to you?

I think a five star service consists of three important factors. Firstly, being thorough in your work naturally leads to good results, and therefore satisfied customers. Secondly, a service has to be reliable to invoke trust from the customer. Lastly, a friendly approach to anybody you meet, not just when providing a service, can only be a good thing.